Live Online Training Solutions

The coronavirus outbreak has infected people in 185 countries. As the pandemic takes hold across the world, its spread has left businesses around the world counting the costs. Households, businesses, financial institutions, and markets all at the same time, whether in Malaysia or in the world, all are hit hard by the pandemic.

Damage is done. Now it is time to rebuild. As leaders and policymakers are looking for ways to respond, restore and reinstate their businesses, in Dale Carnegie we believe one of the crucial factors for success is Agility.


AGILITY refers to an organization’s ability to be able to gather and act on information, make a decision quickly, and implement change to meet rapidly evolving requirements of customers and the business environment.

These Agility courses are specially customized based on the White Paper published by Dale Carnegie, “The New Competitive Divide: Building the Foundation for Organizational Agility”. Participants of these Agility Seminars will acquire key skills to be agile in adapting to the rapidly evolving workplace, approaching building agility within their organization in a deliberate way.

Interactive & Engaging Online Training Solutions


Developing a Resilient Workforce

Overall Objectives

Identify new normal conditions to build a resilient workforce virtually with trust and respect.

Discover the importance of handling stress, apply techniques to develop a resilient team virtually and overcome circumstances

Being agile to empower team members adjust for change, and continue to sustain team morale for developing a resilient workforce

Session Objectives

Session 1 | 10 September 2020 | 8:00pm - 9:30pm (1.5 hour)

Kick Start

Learning Outcomes

Discuss ways to deal with changes and challenges in an agile way

Understand the motivators to create excellent results

Set breakthrough goals for work and for life

Session 2 | 14 September 2020 | 8:00pm - 10:00pm (2 hours)

Strengthen Ability to Connect with Others

Learning Outcomes

Adjust the way to approach others to support a vibrant work culture


Apply time-tested principles to build trust and rapport in relationships

Identify opportunities to improve relationships with team members

Session 3 | 17 September 2020 | 8:00pm - 10:00pm (2 hours)

Cultivate Resilience to Cope with Stress

Learning Outcomes

Recognize the negative stress of change and its impact on results and effectiveness

Explore strategies for handling stress effectively and develop resilience

Use our experience to communicate more confidently

Session 4 | 21 September 2020 | 8:00pm - 10:00pm (2 hours)

Reduce Conflicts and Gain the Willing Cooperation of Others

Learning Outcomes

Apply techniques that empower team members to disagree diplomatically


Find the best approach to conflict that results in the greatest outcome

Influence people to take action through trust and respect

Session 5 | 24 September 2020 | 8:00pm - 10:00pm (2 hours)

Be Positive and Boost Team Morale

Learning Outcomes

Recognize that we can triumph over adversity

Improve our attitude to positively deal with changes

Discover key factors to motivate our team members and increase engagement

Session 6 | 28 September 2020 | 8:00pm - 9:30pm (1.5 hour)

Sustain Success

Learning Outcomes

Recognize and celebrate growth in ourselves


Renew vision to inspire our teams for breakthroughs

Commit to continous improvement


Presenting Online Impactfully

Overall Objectives

Plan and organize online presentations effectively

Create and maintain professional impression online

Be more authentic when engaging with online audience

Communicate ideas with clarity and force

Session Objectives

Session 1 | 13 November 2020 | 10:00am - 11:30am (1.5 hour)

Kick Start

Learning Outcomes

Familiarize with the Webex online platform and communication tools

Understand the key benefits of each session and set clear goals for breakthrough

Learn effective structure to present ideas impactfully

Session 2 | 18 November 2020 | 10:00am - 12:00pm (2 hours)

Communicate Ideas with Confidence

Learning Outcomes

Explain and use preparation methods to build confidence


Plan an opening, message delivery, and closing that have impact

Use specific techniques chair an effective Q&A session, to reduce anxiety and engage audience

Session 3 | 20 November 2020 | 10:00am - 12:00pm (2 hours)

Present Online with Impact

Learning Outcomes

Identify differences between online and face-to-face presentations

Engage the online audience with strong visuals and maximum interactivity

Practice online presentation techniques to deliver message impactfully

Session 4 | 25 November 2020 | 10:00am - 12:00pm (2 hours)

Virtual Meetings that Engage

Learning Outcomes

Review the three components of an effective online meeting leadership strategy: pre-meeting planning, managing the meeting, and post-meeting follow-up


Discover ways to build cooperation and positive results in meetings using activities

Identify technical guidelines for online meeting effectiveness

Session 5 | 27 November 2020 | 10:00am - 12:00pm (2 hours)

Present Information with Clarity

Learning Outcomes

Use a proven structure to effectively present complex information

Identify ways to simplify material to reach all listeners

Leverage the power of analogies to explain complex information

Session 6 | 2 December 2020 | 10:00am - 11:30am (1.5 hour)

Sustain Success

Learning Outcomes

Review key concepts to present online impactfully

Use 20+ best practices to plan your next presentation

Renew vision and set clear goals to be influential and impactful presenter


Leading Change Effectively

Overall Objectives

Discover new normal experiences that transform our leadership style to lead the virtual team

Discover the impact of the new normal and leadership style on the organization desired outcome

Instil agility concept and implement and sustain processes such as innovation, analyse problems and make decisions to overcome circumstances 

Session Objectives

Session 1 | 18 August 2020 | 10:00am - 11:30am (1.5 hour)

Kick Start

Learning Outcomes

Discuss ways to deal with changes and challenges in an agile way

Develop a highly accountable team

Understand the key benefits of each session and set clear goals for breakthrough

Session 2 | 25 August 2020 | 10:00am - 12:00pm (2 hours)

Discover Opportunities in Change

Learning Outcomes

Define the challenge of change

Commit to principles for adapting to change

Communicate the importance of individual, team, and development goals to achieve strategic objectives

Session 3 | 27 August 2020 | 10:00am - 12:00pm (2 hours)

Cultivate Power without Being Intimidating

Learning Outcomes

Differentiate between power and authority

Master the 9 proven effective principles to changing behavior without creating resentment

Practice giving and receiving constructive feedback

Session 4 | 1 September 2020 | 10:00am - 12:00pm (2 hours)

Analyze Problems and Make Decisions

Learning Outcomes

Use proven tools and methods to solve challenging problems

Apply affinity diagram and identify the root cause to analyze problems

Apply decision-making techniques to reach more sound decisions

Session 5 | 3 September 2020 | 10:00am - 12:00pm (2 hours)

Innovation: Transforming Ideas into Solutions

Learning Outcomes

Be proactive to address changing business needs

Create a safe environment that encourages exchange and flow of ideas

Use the innovation process for problem solving and continuous improvement

Session 6 | 8 September 2020 | 10:00am - 11:30pm (1.5 hour)

Analyze Problems and Make Decisions

Learning Outcomes

Recognize and celebrate growth in ourselves to set measurable goals for future leadership development

Renew vision to inspire our teams for breakthroughs

Commit to continous improvement


6 Sessions / 11 hours

Program Details


Maximum 15 participants




Original Price: RM 2,499 per pax

Special Promotion: RM 1,299 per pax

Dale Carnegie Graduate: RM 899 per pax

Terms & Conditions

  1. Discounted package only applicable per invoice basis.

  2. Invitation to the live online training will be provided upon full payment.

  3. The meeting number and password is only valid for registered participants.

  4. To protect the copyright and respect the confidentiality of participants' information during the session, NO RECORDING is provided or allowed during our Live Online Training.

If you wish to know more about the program, kindly fill in the inquiry form as below. Our Performance Consultant will contact you as soon as possible.

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