Dale Carnegie Leadership Series:
Live Online Workshops

The coronavirus pandemic has radically changed the roles and responsibilities of business leaders in the past few weeks. Business leaders are now facing unforeseen roadblocks such as supply chain issues, team shortages, and operational challenges that significantly alter the scope of their roles and priorities. There’s a dire need to make rapid decisions about controlling costs and maintaining liquidity while leading and managing employees remotely.  

These Live Online Solutions will help prepare you for the challenges and pitfalls that come and empower you to take command of your leadership roles in leading, engaging, and getting results from your teams.

Interactive & Engaging Online Training Solutions

Effective Communication to Enhance Relationships 

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Research by Dale Carnegie found that the emotional trigger that drives employee engagement is trust. Yet some statistics say that a staggering 40 percent of employees don’t trust management. This creates a conundrum, because employees are motivated by working in a trusting environment, yet too many times find themselves in one where they lack this foundation. As a leader, it’s your responsibility to avoid this gap by fostering a culture of trust, and that starts with building trust between yourself and each team member.

 

This workshop helps people understand the four dominant personality styles: Driver, Expressor, Amiable, and Analytical. Knowing your style, strength and weaknesses is an important element to help reach across barriers and connect with others. Then you can focus on understanding others and use effective approaches to build collaboration. You will also learn the difference between trust, credibility, and respect, and how their nuances contribute to your ability to lead people to great heights. Building and restoring trust is not easy but using the right techniques and tools will engender a healthy environment that engages people and create enhanced relationships.

Program Objectives

  1. Modify your behaviors to be able to connect with people of different styles

  2. Influence attitudes and behaviors of others

  3. Discern the difference between trust, credibility, and respect and how they interconnect

  4. Cultivate a trust-based work environment using proven principles

  5. Appreciate how trust is the cornerstone to employee engagement and retention

Date

Time

Duration

Platform

Fee

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25 Aug 2021 (Wed)

9:00am - 1:00pm

4 hours

Zoom

RM 350 + 6% SST

An effective performance review can be an opportunity for honest, open conversation about positive and negative results. It can inspire and engage people when it is focused on plans for the future. By setting expectations and helping associates to create achievable targets well in advance, then coaching and providing adequate feedback throughout the year, performance management becomes part of the culture rather than a dreaded annual event.

People support what they help to create. Holding others accountable to their goals provides opportunities for growth, learning, and ongoing motivation.

 

In this fast-paced webinar, explore ways to conduct RAVE performance reviews and plan your performance conversations so that staff members feel encouraged and inspired. After completing this session, participants will coach for improved performance by following a step-by-step process and use the appraisal meeting to focus on future growth and training for others while keeping the team motivated and ready to exceed expectation.

Performance Review: Coach and Motivate for Success

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Program Objectives

  1. Recognize the steps that make performance reviews something to RAVE about

  2. Identify the more than 25 "dos" and "don'ts" for an effective performance conversation

  3. Follow a proven  8-step process for planning out performance  review meetings with your associates

  4. Apply the 7-coaching process and steps with 9 coaching principles to improve the performance of others

  5. Create guidelines for measuring performance and prepare and deliver contrastive feedback to avoid common feedback barriers

Date

Time

Duration

Platform

Fee

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8 Sept 2021 (Wed)

9:00am - 1:00pm

4 hours

Zoom

RM 350 + 6% SST

One of the greatest challenge’s organizations face is how to foster innovation while still practicing critical thinking and logical decision making. Critical Thinking guides us through all the phases of generating and evaluating new ideas and can help organizations solve problems using rational thought and logical decision-making.

 

This 4-hour Live Online workshop will help you in leading your team to pinpoint opportunities for improvement, brainstorm creatively, logically evaluate options, and make informed decisions that will lead to success. The tools discussed will help you become proactive instead of reactive in the face of problems and move from possibilities to solutions.

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Critical Thinking: Tools for Effective Action 

Program Objectives

  1. Use the Critical Thinking Process to gather and interpret relevant information and come to well-reasoned conclusions and solutions

  2. Differentiate between the Green-light and Red-light thinking mechanism

  3. Employ visualization and fact-finding to verify that you have identified the real cause of the problem

  4. Critically evaluate alternatives using deductive and inductive reasoning strategies, the ladder of inference, and logic trees

  5. Apply decision-making techniques to choose effective solutions

Date

Time

Duration

Platform

Fee

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22 Sept 2021 (Wed)

9:00am - 1:00pm

4 hours

Zoom

RM 350 + 6% SST

Strategic Planning Essentials: Prepare for Future Success

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Today, strategic planning is about challenging the way things are done, the way the organization operates, and about sparking a revolution to transform an organization beyond what it is today. Strategic planning is more than just a list of short-term deliverables and activities. It aligns short-term objectives to long-term success and challenges our day to-day way of thinking.

 

Most of us do not need to be convinced about the importance of planning. Research and anecdotal examples abound describing organizations that have thrived or failed due to adequate or inadequate planning. But success takes more than planning – it requires new ways of thinking about who we are as organizations. You can either create your own destiny or be at the mercy of the moment. In this three-hour Live Online workshop, participants will learn the essentials of strategic planning and prepare their organization for future success.

Program Objectives

  1. Identify ways that strategic planning differs from tactical planning

  2. Develop a strategic intent as the foundation of your organization's plan

  3. Isolate the core competencies of your organization

  4. Assess the current situation using SWOT analysis

Date

Time

Duration

Platform

Fee

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6 Oct 2021 (Wed)

9:00am - 1:00pm

4 hours

Zoom

RM 350 + 6% SST

If you wish to know more about the program, kindly fill in the inquiry form as below. Our Performance Consultant will contact you as soon as possible.

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