Dear Dale Carnegie Malaysia, The first time I walked into a Dale Carnegie classroom was in 2022, when I was working at Universiti Putra Malaysia. That experience stayed with me long enough to bring me back, though this time, the circumstances were beautifully different. The second time around, I'm on the other side. I joined Dale Carnegie Malaysia as an employee, and one of the first things that welcomed me as a new hire was being enrolled in the very program I had taken year

The Digital Paradox We are currently navigating an era of profound systemic fragility. While our technological infrastructure accelerates at an exponential rate, our fundamental capacity for genuine human connection is in a state of visible decline. In a landscape where logic has been commoditized by artificial intelligence, we must confront a critical inquiry: what remains uniquely human in an automated world, and how do we recalibrate the scales? Industry 5.0: From Efficien

The world is becoming more and more stressed. And it’s this anxiety that leads to disengaged (or worse, disappearing) employees. It’s true; has fallen for the first time in over a decade. According to Gallup, in 2020, 36% of employees surveyed said they were engaged, and 14% were actively disengaged. By late 2021, those numbers had changed to only 34% engaged employees and 16% actively disengaged employees. One major reason for this trend —increased workplace anxiety and stre

Dale Carnegie’s latest 2022 Employee Engagement research study identified insights into specifically what makes an engaged employee in a hybrid workspace, and how the various stakeholders within an organization can contribute to driving employee engagement. From enterprise strategies with senior leaders to the relationships that matter the most to employees, the employee engagement infographic below and our new employee engagement white paper provides the outline to engage to

Welcome to the age of the empowered employee. This person walks into a meeting and listens well while providing valuable and creative insight. They never miss a deadline and always seem happy to be working or see their coworkers or managers. This worker believes in the company mission and strives to project strong values in their work and personal life. What is the secret to crafting this mythical-sounding employee? Building employee self-confidence. A recent Dale Carnegie st

For many people working their way up the corporate ladder, it’s a lot of learning as you grow. Executives and senior leaders invest in professional development with leadership coaching, and we’d argue it’s essential to their success. But what is an executive coach exactly, and how do they help executives achieve results? What is Executive Coaching? Executive coaching is a kind of professional development designed to help senior-level and executive employees learn how to be mo

Leaders have worked hard to get where they are, but they don’t often have the luxury of figuring out the job as they go along. Whereas trial and error learning as an employee is somewhat expected, trial and error in a leadership position can lead to soured company culture, disengaged employees, and a higher turnover rate. Professional leadership coaching for results can help avoid mishaps and bring leaders to a new level of performance. There are many reasons a leader or exec

In 1970, Gordon Gallup Jr. placed four chimpanzees into separate rooms and showed each of them a mirror. It was the first of many experiments completed by Gallup and others to determine who and what holds self-awareness. Though the Mirror Test only shows recognition of the physical body as our own, it does open us to a deeper discussion of what true self-awareness really is. What is Self-Awareness? Self-awareness is our ability to use our consciousness to reflect on our own b

Examples of Micromanaging First, let’s talk about what micromanaging is not. Managers who micromanage rarely hold animosity or ill will toward the employees they manage. They do not abuse their employees with unprompted negative reviews or resort to public ridicule. Most managers who micromanage don’t even realize they’re doing it because it looks innocent, like this… Reluctantly, a manager assigns an employee a project. A day or two later, the manager asks for a progress rep

What do the numbers say about return to office resistance? Many leaders and managers believe that it’s time to return to the office in 2022. But it seems most workers disagree. In a 2022 study by Ivanti, 87% of workers indicated they do not want to return to the office full-time, and 45% of those workers don’t want to return to the office at all. Return-to-office resistance is real. And, if you’re not careful, resistance could easily change to resignation. Rather than jumping

When we talk about intelligence, we often think in terms of knowledge, memory, and creativity. After all, our intelligence has been measured over the years in various academic and work settings, all to do with what we remember, what we know, and our ability to express it. But there’s another aspect of intelligence out there that is equally important—emotional intelligence. And when it comes to emotional intelligence in the workplace, we as leaders would do well to understand

Intrinsic vs Extrinsic Motivation If we want to understand the difference between intrinsic and extrinsic motivation, we simply need to look at the roots of the words. “Intrinsic” comes from the Latin intrinsecus meaning “interior or internal.” “Extrinsic” comes from the Latin extrinsecus meaning “outwardly or on the outside.” When we translate this into motivational terms, we see that intrinsic motivation is a desire which comes from within and extrinsic motivation is a desi

A project lands on an employee’s desk. They start on it immediately, only to be interrupted by their manager stopping by for a quick check in. A few minutes after that, an email about another project comes through their inbox. Lunch comes, followed by a team meeting where new decisions were made about the morning’s project. Now, the employee is back at their desk trying to triage their duties to keep up. By the end of the day, the project has gone nowhere. Does this sound fam

When individuals come together to form a collection of innovative minds, amazing things can result—as long as the team doesn’t resort to “groupthink.” But what is groupthink, and how can it affect an organization as a whole. What Is Groupthink in Organizational Behavior? A team falls into groupthink behaviors when members of that team begin prioritizing their membership within the group as more important than finding a realistic and proper solution to a problem. Groupthink is

“Always give it 100% – whatever you do.” These words from Hall of Famer Dave Winfield’s mother stayed with him his entire life. For Winfield, his mom’s wisdom laid the foundation for his work ethic and his drive, even to this day. It inspired him to work hard, learn constantly, and persevere amidst challenges. In his words, “You have to go through adversity to grow stronger.” Winfield talks about the difficult times he endured during the early part of his career and how they

After joining Dale Carnegie Course, the breakthroughs that I have experienced are increase of self-confidence and better communication skills. Before this course, I had always fear of public speaking. So with the increase of confidence, it has helped to overcome the fear in me. I got to know most of us actually have fear in public speaking just that how we conquer it. I got to know from Dale Carnegie Course that skills are so important to become successful. I started to reali

Every business can benefit from recruiting and retaining an engaged and steady workforce. But these days, retaining employees has become more and more difficult. A report from Visier shows an annualized resignation rate of 25% in 2021, and that number only seems to be growing in 2022. A recent Dale Carnegie study and a blog posts suggest that employees look for positive culture of encouragement, trust to take decisions, and the the ability to learn from their mistakes. The Ro

The beginning of every year is a natural time to evaluate the past and set intentions for the future. Many people do this personally in the form of New Year’s resolutions. But it is equally important that each team member is setting goals and KPIs (key performance indicators) at work. Why Set Goals at Work? Since the 1960s, researchers have proven that goal setting helps us achieve great things. It requires looking at the long-term vision of the project or company while provi

As a leader, it is crucial for one to set the example and to apply good mental health practices in the workplace. During our one-hour session, Dr. Mohd Hafiz shared statistics that 50% out of 120 participants showed a high level of stress in Malaysia's private organizations. Common psychological issues were highlighted such as burnout out, anxiety and depression for leaders to be able to identify them not only among their employees or colleagues but also their own. Occupatio

[Work From Home, Day 21] Divorce rate spikes across China after 'couples spend too much time together during coronavirus home quarantine', officials claim. One office saw over 300 couples applying for divorces in the last three weeks. Relationships: After the Coronavirus Outbreak, our daily life has changed; keeping our distance, eating habits, bedtime, also how we spend our weekend time. Do you feel the same? · Personal Life · Professional Life · Social Life Stop Worryin